Frequently Asked Questions

You have Questions, we have Answers!

Q: Are you pet friendly?

A: Yes! We know that your pets are also family members and we treat them with the same courtesy and respect that we treat the rest of your family. Every member of our team has some combination of dogs and/or cats and we will give your pets extra love and attention while we are in your home.

Q:  How long has Freedom Cleaning Services been in business?

A: Freedom Cleaning Services started in January of 2006. We are registered with the state of Minnesota as an S corp. We are not a franchise or solo operation but rather a local, family owned small business.

Q: Is Freedom Cleaning Services insured?

A: Yes! If anything is damaged or an employee hurts themselves in your home, we carry liability insurance as well as workers compensation insurance. We are fully covered, so you are, too.

Q: Do you offer a guarantee?

A: Yes! If you are not satisfied with aspects of your cleaning and contact us within 24 hours of that cleaning, we will return and correct the issue within twenty four hours at no charge.

Q: Will the same people be cleaning my home each time?

A: We make every effort to make sure that the same people that clean your home on a regular basis are there each time.

Q: Do you work on weekends?

A: No. Being a family owned company we like to give our employees time off to spend with their families. Our office hours are from 8:00 am until 5:00 pm. We start cleaning homes at 9:00 am and work until all the homes that are scheduled for that day are cleaned.

Q: Do I need to be home for my cleaning?

A: The majority of our clients are not home when we clean, but that is up to the homeowner. Whatever makes you feel the most comfortable. If you choose to be home while we are cleaning, we are fine with that.

Q: Do you supply your own cleaning products and equipment?

A: Yes! We use cleaners made by Restore Naturals as well as microfiber dusting cloths, microfiber mops and vacuums with hep filters. That said; if you have a product that you prefer to use in your home we will happily use that.

Q: What areas of the Twin Cities do you service?

A: Our service area consists of the cities of Blaine, Andover and Ham Lake in Anoka County.

NOTE: We at Freedom Cleaning Services, LLC. deeply appreciate input from our clients. As a matter of fact, we strongly encourage it. Like us? Disappointed? Let us know.